Customer stories

A Fortune 200 Insurer automates auto endorsement process to reduce AHT by 71%

Overview

A Fortune 200 insurance company, partnered with Soroco to reduce handling time and errors on a complicated automobile insurance process. With Soroco’s Automation Suite, the company can now manage each work order with 100% accuracy and lowered the handling time by 71%.

Client

Fortune 200 insurance company

Process type

Insurance | Policy Change Management

Impact

$325K

saved in annual operating cost

71%

reduction in AHT

960

hours of human effort automated every month