Scout for Process Discovery
Process Discovery: Create a high-fidelity process catalogue leveraging your organization’s work graph, connecting your macro understanding of how work happens to the micro realities at the last mile.
Get The Best of Both Worlds with Hybrid Process Mining
Scout’s Hybrid Process Mining capabilities helps process Discovery owners collaborate and visualize on a full view of a process, entailing end-user interactions and application log files. This enables your discovery-led improvement efforts to pool resources and apply enhancements at a micro and macro level.
Why Process Discovery
- Why Process Discovery
- Process Catalog
- Variations and Unstructured Work
- Hybrid Process Mining
Gain Process Visibility Down to the Last Mile
Scout provides a fast, intuitive and guided method for your team to build a work graph-led process catalog, while following robust privacy mechanisms. Collaboratively arrange these processes into an organizational hierarchy to connect your macro understanding of how work happens to the micro realities at the last mile.
Understand All the Variations in Your Work
Structured work (on ERP, CRM like tools) typically occupies only 25% of the team’s time. Scout’s machine learning combines the structured and unstructured (productivity tools like email, excel, browser, etc.) to extend your process understanding coverage, and build a realistic, real-time and complete picture of all the variations that exist in your team’s work.
Gain a Comprehensive View of Process Discovery Performance
Scout integrates end-user insights with logs generated by enterprise applications to build a full picture, providing an end-to-end process view with both micro and macro level information. Look at process performance holistically across productivity, speed and quality. Extend insights by defining and mapping custom enterprise KPIs for your process.
Preview Process Discovery
Customer Testimonials
We made the first pilot in Consumer Health, and since then we scaled it up within Pharmaceuticals, Crop Science as well as in enabling functions, deploying in more than 30 countries.
We really liked the look and feel of it (Scout) and what I liked most was that majority of the data is getting collected with very little involvement from the users.
Related Resources
ANALYST REPORT
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CUSTOMER STORY
Bayer discovers a 95% reduction in AHT through process transformation
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WEBINAR
The Best of Both Worlds: Why organizations are adopting hybrid process mining solutions to scale their transformation programs
Watch Webinar
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