HFS Logo 1

HIGHLIGHT REPORT

Soroco's Scout work graphs can streamline operations, but are they too complex to adopt?

Reetika Fleming, Research Leader

Reetika Fleming
Research Leader

Hridika Biswas, Senior Analyst

Hridika Biswas
Senior Analyst

The idea of using technology to improve work is not recent. Remote working has presented its share of challenges when it comes to understanding how teams get work done.

This HFS highlight delves into how Soroco’s work graph, considers enterprise change programs a whole. A real time, detailed, scalable map generated by combining process mining and discovery techniques enables organizations understand and optimize work overlap and work recall gaps in remote teams. The analysts also highlight how the work graph empowers organizations by providing insights into an end-to-end process discovery journey and can surface useful data points that operations and transformation leaders can get behind when driving specific projects.

Authors

Reetika Fleming, Research Leader

Reetika Fleming

Research Leader
 
Hridika Biswas, Senior Analyst

Hridika Biswas

Senior Analyst