Task Mining Playbook:Featuring Bayer Case Study
Without 360-degree visibility into as-is processes, organizations lack a complete picture of their workflows and applications, thus hampering operational efficiency. One such must-have tool that enables this ‘deep dive’ is Task Mining. By unlocking the power of task mining, organizations can uncover hidden inefficiencies lurking across every part of their business process – applications, documents, and systems and realize efficiency gains, in turn improving customer experience (CX) and employee experience (EX).
In this on-demand webinar, Samson David, CEO, Soroco, Jürgen Winandi, Group Product Manager, Automation at Bayer, and Amardeep Modi, VP, Everest Group, will discuss why organizations demand deeper visibility into people, processes, and technology. Learn how Soroco’s flagship product Scout work graph provides a near real-time, detailed, intelligent, and scalable map of teams’ digital journey to understand how work gets done.
Hear from Jürgen Winandi, Group Product Manager, Automation, Bayer, how a Scout deployment across 1500+ users in 30 countries, Bayer was able to release 90,000 staff hours back to the business, reduced workload, and improved employee experience at scale.