Analyst Brief

Use AI to Create a Foundation for Continuous Process Improvement

Discover the Future of Work with AI-Powered Process Excellence

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Unlock the full potential of your business operations with our comprehensive report on how AI is transforming process excellence. Authored by Maureen Fleming, Program Vice President of Worldwide Intelligent Process Automation Market Research and Advisory Service at IDC, this report provides invaluable insights into the latest advancements and practical applications of AI in improving business processes. 

Who Should Read This Report? 

Who Should Read This Report? 

Use AI in Process Improvement Strategies
Learn how AI-powered process excellence improves planning accuracy and drives tangible improvements in KPIs and financial performance.
Leverage Deeper Insights for Continuous Improvement
Discover how integrating AI and Interaction Data with operational metrics enables proactive optimization of costs, productivity, and customer experiences.
Lean on Data for Decision Making

Understand how an operational intelligence layer supports proactive decision-making by analysing human-machine interaction data for better planning and performance management.

What You Will Learn

The importance of planning and continuous improvement in process excellence

Strategies for creating an operational intelligence layer to support continuous improvement 

How AI-powered process excellence tools enhance task discovery and documentation, identify inefficiencies, and improve user interfaces

Real-world examples of how organizations are applying these insights to financial operations, supply chain, procurement, and customer support

Meet the author:

Maureen Fleming

Program Vice President, IDC

Don’t miss out on this opportunity to transform your business operations with the power of AI. Fill out the form to download the full report and start your journey towards continuous process improvement. 

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