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Turn Tribal Knowledge Into Your Next Operational Advantage

Turn Tribal Knowledge Into

Your Next Operational Advantage

Scout deciphers how your teams work — across workflows, functions, and technology to deliver unmatched operational clarity without compromising privacy.
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What does Scout do?

Scout helps you drive better business outcomes by revealing what’s slowing your teams down — and why.
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Captures how work actually happens

by collecting anonymized digital interaction data across systems and teams.

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Connects behavior to outcomes

using intelligent models to link digital activity to metrics like SLA breaches, rework, and adoption.

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Enables targeted action at scale

through AI-powered insights that surface root causes and drive continuous transformation.

This gives Business Operations leaders the clarity and control to address three key priorities:

Don’t Break Anything

How do I ensure that processes run as designed, every time?
Are there post-closure changes that could affect my future SLAs?
How can I increase confidence given quality checks are sample based?

Drive Continuous Improvement

How do I standardize and optimize work while driving automation confidently?
How do I track effort variances across different teams?
How do I measure effort spent on customers versus the revenue they generate?

Don’t Break Anything

How can I map current processes without relying on SME time and workshops?
How do I ensure full preparation for better change control?
We just upgraded to a new system—how do I know my team is actually using it?

AI at work: how customers are driving impact

Insurance

Scout transformed claim operations for a leading insurance company, uncovering potential reduction in effort per claim by

15%

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Brokerage

Scout discovered variations for a financial service's giant driving system adoption up by

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Automotive

Scout boosted throughput for a F500 automotive company by reducing effort per order and resolving effort disparity, saving manual effort by

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Healthcare and Pharma
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The magic pill of AI and Interaction Data. The Bayer and Soroco Journey

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Construction
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How Soroco and Morgan Sindall are building powerful business processes

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Scout is powered by TribeScope

A foundational AI model built on digital interaction data that understands how teams and software interact — while preserving privacy by design.

Trusted by the industry

Soroco named a Leader in Everest Digital Interaction Intelligence products PEAK Matrix 2024

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NelsonHall

Leader in NelsonHall's Process Understanding 2023

HFS Research

Enterprise innovator in HFS's Horizons: Process Intelligence Products, 2023

Forrester

Strong Performer in The Forrester WaveTM: Process Intelligence Software, Q3 2023

Soroco rated 4.9/5 in Gartner Peer Insights by our customers.

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See Scout in action.
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