Designed for Operations, Automation and Process Excellence Leaders

Built for Business Outcomes

Global telecom provider

Telco with operations in 180 countries, employing 100,000+ people, reduced operational costs by 30% by identifying hidden opportunities for process standardization and automation

Speciality insurance company

A Fortune 100 Property & Casualty insurance company with 34000+ employees accelerated time to value by reducing implementation time by 35%, leveraging export capabilities to integrate with existing RPA platform and detailed SOPs

Asia’s top private retail bank

A leading private retail bank in Asia with 8000+ branches with 150,000+ employees lowered operational costs by 24% through data entry standardization and workflow automation

European construction major

A leading construction company with 4 subsidiaries and 6000+ staff enhanced employee satisfaction and a 40% reduction in manual errors by leveraging automation and user training recommendations

Fortune 100 investment bank

An American multinational investment bank achieved a 50% faster dispute resolution between consumers and merchants, by reducing process variations and standardizing email communication

Global 500 pharma company

Leading pharma conglomerate achieves remarkable post-merger synergies through standardized processes across countries and teams, resulting in a 30% cost reduction, 50% improved collaboration, and accelerated growth

The Scout®Advantage

Measure, track and audit operating efficiency over time.

Eyes on KPIs

With Scout®, you can automate, streamline, and optimize your operations, while keeping business outcomes and KPIs in sight.

Make informed decisions, achieve process excellence, and drive KPIs effortlessly.

Identify Digital Gaps

Digital gaps are common patterns of inefficiencies that Scout identifies by analyzing user interaction.

Whether it’s repeatedly referencing data from excel, entering it into similar applications, composing identical emails, or different variations to execute processes, Scout® detects these gaps and recommends actions to eliminate them.

Bridge the Gaps

Prioritize and bridge digital gaps through a combination of standardization and automation recommendations.

Implement no-code recommendations like email templatization and user training. Expand your automation capabilities beyond RPA, with IDP, Email Automation, and Conversational AI

Simulate Your Success

Foresee the impact of change before executing it. Make confident decisions with our breakthrough “What-if” analysis capability. Simulate specific scenarios, link transformation levers to processes, and preview potential outcomes.

Simulations grounded in your unique business priorities ensure you’re on the optimal path before investing a single dollar in automation or process alterations.

Get Better, Everyday
With the Timeline View

Complete your journey of continuous discovery with the upcoming Scout Timeline feature.Track and audit your change programs within Scout®, continuously measuring and tracking inefficiencies, interventions, and subsequent changes to reality on the ground.Adapt and shape your future interventions with confidence, guided by Scout®’s powerful insights.

BYOP – Build your Own Privacy Profiles

Scout for Business Operations empowers you to choose from over 200 pre-baked flexible Personal Identifiable Information (PII) configuration options based on your geography, industry, and data protection standards.

Simply select those PII policies that meet your needs and start Scouting. 

Built for Privacy

Data control in your hands

Scout® only collects ‘opted-in’ data, respecting your consent. Transparency is key – users can see accessed apps/URLs and pause data collection anytime

Team-focused insights

Scout® does not single out individuals. Anonymized user IDs protect privacy, ensuring dignity and anonymity

Privacy filters built-in

Scout® scrubs sensitive info at the OS level, never reaching the servers. Zero risks of Personally Identifiable Information (PII) exposure. Your data, your privacy,our priority

Connect to the Ecosystem.
Accelerate your ROI.

Seamlessly export discovered processes and ancillary work into third-party tool-compatible formats.

Create comprehensive process catalogues in SOP documents, generate BPMN/Visio process models for conformance, and scaffolding RPA code for leading platforms like UiPath, Blueprism, or Automation Anywhere.

Stay ahead of the curve with our expanding list of ecosystem integrations.

Analyst Recognitions

‘Star Performer & Leader’ in Everest Group PEAK Matrix Task Mining Report 2023

‘Leader’ in NelsonHall’s Process Understanding Evaluation 2023

‘Enterprise Innovator’ in Process Intelligence, 2023

Notable mention in Task Mining Assessment 2023

A Representative Vendor in 2023 Innovation Insight: Process Mining & Task Mining*

‘Leader’ in Process Mining in US region, 2022

* Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Scout Platform Reviews

4.9

​​Soroco Named Leaders in NelsonHall’s Process Understanding NEAT Evaluation 2023​