• Soroco Tops Everest PEAK Matrix® for Digital Interaction Intelligence 2024 - Third Year in a Row
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AI’s got your IT back-end covered

Scout provides deep visibility into application usage, helping CIOs identify redundancies and drive smarter modernization efforts. 

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The Challenge: Complex Application

The Challenge: Complex Application Portfolios Are Hindering Cost Reduction.

Portfolios Are Hindering Cost Reduction.

Limited Visibility

CIOs often face challenges in seeing the full scope of their application portfolios, leading to difficulties in identifying redundant or overlapping applications.

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Lack of Data-
Driven Decisions

Without a comprehensive, data-backed view of application usage and performance, rationalization efforts can lack direction and effectiveness.

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The Scout Solution: Streamline, Modernize,

The Scout Solution: Streamline, Modernize, Optimize.

Optimize.

Uncover Application Usage

Scout captures user interaction data across various applications, providing a clear view of how each application is utilized.
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Analyze & Rationalize

Evaluate application-level insights, such as the number of applications used and their usage patterns, to guide rationalization and modernization efforts.

Track Key Metrics

Monitor critical metrics like average time spent on each application, effort per service request, SLA adherence and response time of each application to assess performance and make informed decisions on application rationalization.
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Optimize Your Application Portfolio. Cut Costs.

Enhance Visibility

Gain comprehensive insights into application usage and duplication.
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Reduce Redundancy

Streamline and modernize your application portfolio to eliminate inefficiencies.
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Improve Performance

Track and optimize application performance to support cost reduction and operational efficiency.
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IT Service Management companies who have experienced the power of Scout

Retail and Corporate Banking

Transforming CX for Asia's largest private bank with Scout

20%

Reduction in operational costs

80%

Improvement in straight-through processing
Read more

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Healthcare and Pharma

Unlocking post-merger synergies in a global pharma company with Scout

30%

Reduction in operational costs

25%

Reduction in delays and errors
Read more

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Watch more real-life success stories of enterprise transformation

What’s under the hood - How Scout works?

Scout creates a map of how teams across your bank experience digital work by capturing team-machine interactions. Scout’s AI model then analyses this interaction data to identify patterns and inefficiencies, generating a work graph.

This work graph helps banks optimize operational efficiency, manage risks, and enhance both customer and employee experiences, ultimately leading to improved business outcomes.
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Interaction Data
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AI Model
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Root cause of friction
Disconnected debt arising from finance
systems are hurting the pace of revenue
recognition this quarter.

Excess manual effort

Common business activity

Work Graph

Analysts love us

Everest Group

Leader in PEAK Matrix® Assessment: Digital Interaction Intelligence, 2024

NelsonHall

Leader in NEAT Assessment: Process Understanding, 2024 

HFS Research

Enterprise Innovator in HFS Horizons: Process Intelligence Products, 2023 

Forrester

Strong Performer in The Forrester Wave™: Process Intelligence Software, Q3 2023 

Soroco rated 4.9/5 in Gartner Peer Insights by our customers.

5/5

Ready to Rationalize Your Application Portfolio?

Simplify your IT landscape, reduce costs, and enhance efficiency with Scout’s powerful insights.
Contact us today!
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