Category: illuminate quote

Mike Smart, NelsonHall NelsonHall Soroco was positioned as a Leader in NelsonHall’s 2023 Process Understanding NEAT evaluation in the Task Mining market segment due to its ability to create work graphs from human–computer interactions to support process transformations; this goes beyond simple RPA and into workflow automation, IDP, email templatization, and conversational AI. Soroco’s platform also remains one of the few task mining platforms to support the ingestion of process mining data.

Amardeep Modi, Everest Group Everest Group Soroco has reinforced its position as a Leader for the second consecutive year on Everest Group’s Task Mining Products PEAK Matrix® 2023, owing to its strong vision, depth & breadth of product capabilities, and continuous focus on product innovation and thought leadership. It also emerged as a Star Performer due to a strong year-over-year growth in its market impact and capabilities. Product vision & roadmap, ability to identify automation and process enhancement opportunities, and data protection & privacy are some of the key strengths indicated by its clients.

Phil Fersht, HFS Research HFS Research AI can only be truly effective for a business if it captures all human-to-machine interactions across the enterprise, not just the typical systems of record, and Soroco’s platform is having a real impact with its clients. Soroco has developed a unique capability to generate real context and understanding on how a business operates