Four Years in a Row:

Soroco Tops Everest Group’s PEAK Matrix® Assessment on Digital Interaction Intelligence 2025, Once Again.

High Res PEAK Matrix 2025 Digital Interaction Intelligence Products Soroco scaled

Why this matters for you

In a crowded market of task mining and process intelligence tools, Soroco’s Scout goes further—capturing how teams truly work across applications and workflows, revealing patterns invisible to process-centric solutions.

This report gives you:

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Independent, comparative analysis of 18 leading DII providers globally

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Soroco’s strengths, including market adoption and product capabilities

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Key technology and market trends from generative and agentic AI

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Benchmarks to pick the right DII platform for your transformation programs

What sets Soroco apart?

According to the 2025 Everest Group assessment, Soroco stands out for its:
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Deep Capture Engine powered by Edge AI
Deep Capture Engine powered by Edge AI

collects digital interactions at the OS level across clicks, keystrokes, visuals, browser DOMs, mainframes, and Citrix environments.

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First foundation model for interaction data

First foundation model for interaction data -
Tribescope
transforms raw interaction data into business-relevant insights, mapping workflows to outcomes and KPIs.
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Advanced AI capabilities

Advanced AI capabilities

from supervised/unsupervised ML task classification to generative AI-driven SOP creation, AI-based root-cause analysis, and natural language conformance rule configuration.

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Self-service analytics
Self-service analytics

enables business users to build role-specific dashboards and metrics without technical support.

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Strong privacy and compliance controls
Strong privacy and compliance controls

dedicated PII monitoring dashboard aligned to GDPR and enterprise policies, with multi-tenant architecture for secure deployments.

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Proven market adoption

Proven market adoption

deployed in 200+ organizations, including Fortune 500 companies, with a growing partner ecosystem spanning Accenture, KPMG, EY, Whatfix, and major RPA providers.

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What is Digital Interaction Intelligence?

Discover how DII surpasses traditional task and process mining solutions with advanced AI capabilities, across industries and functions.

See Scout in action.
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