Improve customer experience by alleviating operational bottlenecks
- Soroco Tops Everest PEAK Matrix® for Digital Interaction Intelligence 2024 - Third Year in a Row
Customer Stories
Ecosystem
Work Graph
Company
Category: scout foundation loop
Identify STP bottlenecks
Solve for what is preventing STP in your org
Onboard developers quickly
Open source material and documented API to quickly onboard developers
Bring your favorite language
Support for Python, Rust, and pretty much anything else!
Integrated with BI tools
Use PowerBI and Qlik to build new apps on the work graph.
Streamline app migrations
Baseline app use, before migration.
Optimize Tech and Data
Reduce costs of stale data and technology.
Disconnection Debt
Discover how un-integrated systems hurt your business outcomes.
Interrogate the work graph
Interactive interface to discover what is hurting your teams and business.
Connect to Business Objectives
Find up to 30% optimization opportunities and see how they map to teams’ KPIs and business objectives.
Privacy Compliance with a PII Dashboard
Provides a single pane continuous view to privacy filter outcomes, ensuring data integrity and confidentiality.
Enhanced Security Protocols through Self Service PII policies
Flexible PII configuration capability, to have your data encrypted, stored, and processed securely.
Process Modelling
Choose from up to 5 different actions to model your work according to your business needs.
Take action
Halve the time to act – generate data-backed business documents, and summaries to get you started on implementing recommendations.
Opportunity Tracking
Monitor your optimization opportunities and make decisions to improve the business objectives.
Get incrementally better everyday
Track the impact of your interventions, including suggested 10+ AI/automation opportunities discovered by Scout.
Identify where AI / Automation can transform your business outcomes.
Get 10+ recommendations for deploying automation / AI capabilities, to improve business outcomes.
Simulate success, within your context
Double the success rate of your transformation – curate and forecast a change journey tailored to your priorities.
Birds’ eye to worms’ eye
Gain visibility into teams’ work patterns, for everybody – from a CXO to an associate.
Discover Bottlenecks
Unearth 20+ bottlenecks hurting your teams’ work.