“Soroco’s Digital Interaction Intelligence product strategy is focused on leveraging AI to help enterprises unlock business value from user interaction data. A large and growing client base, depth and breadth of product functionalities, and continued investments in innovation and AI capabilities have helped Soroco reinforce its position as a Leader on Everest Group’s Digital Interaction Intelligence Products PEAK Matrix® 2024. Ease of deployment, leverage of AI, and comprehensive nature of insights are some of the key strengths highlighted by its clients.”