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30

Transformation Leaders

20+

Global Enterprises

1

Shared Vision

Most transformation programs fail — not because leaders lack ambition, but because they overlook a key aspect of how work happens in organizations.

Over 60% of enterprise work occurs outside structured systems like ERPs and CRMs — buried in emails, chats, documents, browsers, and spreadsheets. This unstructured activity, invisible to traditional tools, is what we call the Dark Side of the Moon.
Soroco Illuminate – Budapest 2025 was all about connecting transformation leaders and showcasing how Scout unlocks hidden value through interaction data.
The event delivered sharp insights and real-world success stories, offering a powerful new lens to uncover hidden work, boost productivity, and scale transformation across enterprises.
Following successful editions in London, New York, Sydney, and Bangalore, Budapest marked the beginning of the 2025 Illuminate roadshow.
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Agenda and Speakers

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AI and the Art of Possible

Fabian unveiled the AI and the art of possible, demonstrating how Scout can illuminate the dark side of the moon for enterprises, using AI and interaction data to uncover hidden opportunities and drive innovation.
Fabian Szijarto
Enterprise Account Executive

AI That Works:

Turning Interaction Data Into Everyday Decisions

The event showcased firsthand accounts from our customers on how implementing Soroco’s solutions has helped them grow revenues, manage business risks, optimise operational costs and deliver stellar customer and employee experiences. It provided insights into the tangible benefits and transformative impact that AI and interaction data have brought to their business.
IStvan

Istvan Csesztanovits

Centre of Excellence Lead,
BT Group

Zsolt

Zsolt Zsebesi

Process Excellence and Automation Lead, BT Group

A View From London

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Leading Voices Who Shaped Our Past Events

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Radovan Simic

Head of Digital
Transformation, Bayer

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Steven Still

Head Of Finance and Transformation, Morgan Sindall

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Felipe Araya Hidalgo

CDO,
TMF Group

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Hamish Tonkin

Head of Automation, Virgin Media O2

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Taranvir Jouhal

VP, Head of Business (BPS) Europe, Tech Mahindra

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Kim Koeller

Global Head of Consulting Practice | Tech Mahindra

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Stuart Browne

Founder & Managing Director Resulting Ltd

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David-John Engel

Global Head of IT, Worldnet International

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Michael Vogel

Head of Performance | Automation & Analytics Bayer

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Richard Metz

President & COO,
TranSigma

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Charles Stuard

Regional Sales Director, Apromore

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Anurag Bhargava

Managing Director, Goldman Sachs

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Adrian Varma

Head of Business Transformation, LNER

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Rasna Asrani

Vice President-Digital as a Service, Vodafone

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Raj Kumar

Managing Director - Global Markets Operations, Goldman Sachs

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Muthu Krishnan

Senior Partner, Infosys Consulting

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Ranjan Rao

Partner, Business
Consulting, EY

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Gejoy Kuriakose

Partner, Finance Transformation, KPMG

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Vivek Sharma

Global Head - Hyper Automation, Unilever

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Venkata (Jagan) Saka

Intelligent Automation Practice Lead, HGS

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Birendra Sen

Business Head – Tech
Mahindra Business Process Services

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Shilpa Sree Nayak

Head Data and Open
Innovation, Natixis Services

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Rahul Agarwal

Senior Vice President - Transformation and Consulting, Firstsource

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Shyam Sunder

Vice President - Offering & Solutions Leader, Hexaware

About Soroco

About Soroco

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Soroco is on a mission to change how the world gets work done. Powered by multiple patents, its flagship product, the Scout AI model, generates a work graph – a map of hidden pains teams experience at work and their impact on business outcomes. Today, this graph drives productivity improvements in 200+ organizations globally, including several Fortune 500 companies. Soroco has been featured in Harvard Business Review, Forbes, Fortune, and was listed on Bloomberg’s list of ideas that defined 2022. With operations spanning Boston, London, and Bangalore, Soroco was founded by alumni of Harvard, MIT, and Carnegie Mellon.

Industry Recognition

Everest Group

Leader in PEAK Matrix® Assessment: Digital Interaction Intelligence, 2024

NelsonHall

Leader in NEAT Assessment: Process Understanding, 2024

HFS

Enterprise Innovator in HFS Horizons: Process Intelligence Products, 2023

Forrester

Strong Performer in The Forrester Wave™: Process Intelligence Software, Q3 2023 

Soroco rated 4.9/5 in Gartner Peer Insights by our customers.
5/5

Soroco rated 4.9/5 in Gartner Peer Insights by our customers. 

5/5

Insights from the Experts

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