The most powerful AI application in GCC — hiding in plain sight.
Everyone’s talking about AI for automation, workflow optimization, and copilots. But the most transformational use of AI in GCCs today is in discovery — the ability to uncover how work actually happens across your enterprise and identify bottlenecks traditional tools never reveal.
At Soroco Illuminate – Mumbai 2025, join an exclusive group of senior GCC, GBS and Shared Services leaders to see how Scout, powered by our proprietary AI models, is helping enterprises unlock millions in operational excellence by discovering and resolving friction across people, processes, and technology at scale.
This is not another session on dashboards or KPIs.
It’s a front-row seat to the next wave of GCC transformation before the rest of the world catches on.
AI and the Art of Possible for GCCs:
Join Samson David as he unveils how Scout helps GCCs, GBS, and Shared Services shift from last mile optimization to first mile discovery, using AI and interaction data to uncover hidden opportunities and drive innovation.
Samson David
CEO, Soroco
Join Rohan Murty, as he walks us through how Tribe transforms human-machine interaction data like clicks and keystrokes into deep operational insight. Learn why this visibility matters, and how AI-powered analysis unlocks real value in GCCs, GBS, and Shared Services.
Rohan Murty
Chief Operating Officer,
Firstsource
Global Head - GCC Service Line,
Cognizant
Global Head of Claims Operations - Managing Director,
Marsh
Head of Digital
Transformation, Bayer
Head Data and Open
Innovation, Natixis Services
Business Head – Tech
Mahindra Business Process Services
Managing Director, Goldman Sachs
Vice President-Digital as a Service, Vodafone
Managing Director - Global Markets Operations, Goldman Sachs
Partner, Business
Consulting, EY
Partner, Finance Transformation, KPMG
Global Head - Hyper Automation, Unilever
Head Of Finance and Transformation, Morgan Sindall
CDO,
TMF Group
Head of Automation, Virgin Media O2
Head of Business Transformation, LNER
VP, Head of Business (BPS) Europe, Tech Mahindra
Global Head of Consulting Practice | Tech Mahindra
Senior Partner, Infosys Consulting
Founder & Managing Director Resulting Ltd
Global Head of IT, Worldnet International
Head of Performance | Automation & Analytics Bayer
Intelligent Automation Practice Lead, HGS
Regional Sales Director, Apromore
President & COO,
TranSigma
Senior Vice President - Transformation and Consulting, Firstsource
Vice President - Offering & Solutions Leader, Hexaware
Soroco is on a mission to change how the world gets work done. Powered by multiple patents, its flagship product, the Scout AI model, generates a work graph – a map of hidden pains teams experience at work and their impact on business outcomes. Today, this graph drives productivity improvements in 200+ organizations globally, including several Fortune 500 companies. Soroco has been featured in Harvard Business Review, Forbes, Fortune, and was listed on Bloomberg’s list of ideas that defined 2022. With operations spanning Boston, London, and Bangalore, Soroco was founded by alumni of Harvard, MIT, and Carnegie Mellon.
Leader in PEAK Matrix® Assessment: Digital Interaction Intelligence, 2024
Leader in NEAT Assessment: Process Understanding, 2024
Enterprise Innovator in HFS Horizons: Process Intelligence Products, 2023
Strong Performer in The Forrester Wave™: Process Intelligence Software, Q3 2023
Soroco rated 4.9/5 in Gartner Peer Insights by our customers.
Phil Fersht,
HFS Research
Amardeep Modi,
Everest Group
Mike Smart,
NelsonHall
VP, Global Head –
GCC, GBS & GSI,
Soroco
Head of Product
Growth,
Soroco
Head of Product,
Soroco
Head of Marketing,
Soroco
