How Morgan Sindall Transformed its Payroll Operations and Reduced Employee Attrition by 26% using AI

Morgan Sindal, a construction major in Europe was grappling with severe payroll operational issues impacting over 6000 staff members across 4 subsidiaries.

The already overworked payroll team was experiencing increased stress each day, leading to attrition, and creating reputational risk for the organization.

Scout to “find and fix”

Within just 2 weeks of implementation, Scout’s AI model uncovered critical insights and solved some of their biggest challenges

Significantly improve how employees experience work and improve their morale

95%

reduction in digital gaps

100%

improvement in payroll accuracy

26%

reduction in employee attrition

Summary

Discover how Morgan Sindall, a UK construction and infrastructure leader, transformed its operations with Steven Still, Head of Finance and Transformation, at the helm. Partnering with Soroco, they modernized their shared services center and optimized key processes.
Steven’s vision focused on aligning people, processes, and technology. By identifying improvement opportunities and updating their technology, Morgan Sindall made significant strides.
With Soroco’s data-driven insights and the Scout AI model, they enhanced critical functions like payroll and purchase-to-pay (P2P), finding many opportunities for automation. This led to better decision-making and meaningful change.


The results? Improved staff morale, higher productivity, and streamlined processes. Embracing continuous improvement and technology, Morgan Sindall saw a major shift in operations.


Watch this video to learn how strategic partnerships and data-driven decisions can drive excellence and growth.

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Industry recognition

Everest Group

Leader in PEAK Matrix^® Assessment: Digital Interaction Intelligence, 2024

NelsonHall

Leader in NEAT Assessment: Process Understanding, 2024

HFS Research

Enterprise Innovator in HFS Horizons: Process Intelligence
Products, 2023

Forrester

Strong Performer in The Forrester Wave™: Process Intelligence Software, Q3 2023

Soroco rated 4.9/5 in Gartner Peer Insights by our customers.

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