Analyst Report

Using Artificial Intelligence to Illuminate the “Dark Side of the Moon”

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In this exclusive report, HFS Research explains how Soroco’s flagship product, the Scout AI model, interprets human-machine interaction data within companies to reveal what often remains unseen —the hidden challenges enterprise teams face at work and how these affect business outcomes.

Scout’s AI then provides data-based recommendations to address these challenges, paving the way for unprecedented business outcomes.

This is called illuminating the “dark side of the moon”.

What to expect in this paper:

Who should dive in:

Meet the authors:


Phil Fersht

CEO and Chief Analyst HFS Research

Reetika Fleming

Executive Research Leader HFS Research
Hridika Biswas@2x

Hridika Biswas

Senior Analyst HFS Research

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