Tag: analysts

Analyst Report A Hattrick with Task Mining 2.0. Soroco named a leader in Everest Group’s Digital Interaction Intelligence PEAK Matrix Assessment 2024 Download this report to understand how Soroco’s DII solution Scout helps you Analyze work patterns to uncover new opportunities for optimisation through workforce, application and compliance related insights. Mine human-machine interaction using supervised and unsupervised techniques to classify tasks, processes and underlying sequences. Identify automation potential for processes and provides OOTB apps to rationalise spending on technology.  The evaluation was based on specific criteria that analyzed the company’s flagship product, Scout, along with 21 other Digital Interaction Intelligence (DII) technology providers for their market impact, vision, and capability. Soroco leads the category because of these reasons as outlined in the report,. Analyzing work patterns With Soroco’s Work Graph Explorer, data scientists and analysts can uncover new opportunities for optimization from the work graph and offers workforce insights, application insights, and compliance metrics. Mining human-machine interaction Leveraging both supervised and unsupervised learning techniques to classify tasks and processes, Soroco’s Scout classifies team interactions and annotates process maps with business context, thereby discovering underlying sequences in the process. Identifying automation potential Soroco offers the ability to determine the automation potential for processes and provides multiple out-of-the-box applications to rationalize the spending on technology and data storage to eliminate data silos and duplication. “Soroco’s Digital Interaction Intelligence product strategy is focused on leveraging AI to help enterprises unlock business value from user interaction data. A large and growing client base, depth and breadth of product functionalities, and continued investments in innovation and AI capabilities have helped Soroco reinforce its position as a Leader on Everest Group’s Digital Interaction Intelligence Products PEAK Matrix® 2024. Ease of deployment, leverage of AI, and comprehensive nature of insights are some of the key strengths highlighted by its clients.” Amardeep Modi, Everest Group Amardeep Modi, Vice President at Everest Group See Scout in action. Schedule your demo now! Get in Touch

White paper Building a Healthy Transformation Pipeline through Hybrid Process Mining According to Everest Group, only 20% of organizations have scaled their process transformation initiatives from pilots to enterprise-wide programs. The #1 barrier to success? Identifying opportunities and sustaining a pipeline. Amardeep Modi Practice Director at Everest Group The key to scaling transformation initiatives is building and maintaining a healthy pipeline of opportunities. This can be achieved by following a four-step approach. Each aspect of a healthy pipeline feeds the next, helping create a continuous cycle of opportunity discovery, prioritization, and value realization. Download the white paper to learn why enterprise leaders are adopting emerging hybrid process mining solutions to enable a heathy pipeline and the advantages they provide over existing approaches. See Scout in action. Schedule your demo now! Get in Touch

Analyst Report ISG Provider Lens™ ranks Soroco as a Leader for Process Discovery and Mining ISG evaluated the capabilities of 20 process discovery and mining providers across eight criteria. Soroco ScoutTM stands out as a “Leader” for its robust process and task discovery, intelligent information extraction, and comprehensive process mining capabilities in the U.S. “SOROCO is driving an exceptional narrative of information mining through an enterprise-wide process landscape to demystify the data that lies outside of the system of records. The work graph enunciates the correlation of activities irrespective of the enterprise system. This is a unique capability and approach to simplify complex information flow.” Ashwin Gaidhani Lead Analyst at ISG Key strengths identified in the ISG Provider Lens™ report include: Innovative process and task discovery Intelligent information extraction    Comprehensive process mining capabilities Find out why Soroco was named a Leader by ISG and how organizations can leverage process discovery and mining to accelerate their transformations. See Scout in action. Schedule your demo now! Get in Touch

Analyst Report Soroco Launches First-Ever Task Mining Playbook By Everest Group Accelerate your digital transformation and automation journey with task mining The first-ever Task Mining Playbook demonstrates the impact of task mining and automation for boosting business objectives and provides industry trends and best practices that serve as both a guide and tool for your organization. The Playbook is designed to be your roadmap and provides a step-by-step methodology to start task mining journey for your organization: It contains a Capability Maturity Model (CMM) Framework to accelerate digital transformation and scale automation. Guidance on building a business-aligned approach to process optimization, driving operational transparency and steps to achieve automation success with task mining. Identify automation potential and use cases at both macro and micro levels and determine the cost savings through automation opportunities. See Scout in action. Schedule your demo now! Get in Touch

Analyst Report Using Artificial Intelligence to Illuminate the “Dark Side of the Moon” In this exclusive report, HFS Research explains how Soroco’s flagship product, the Scout AI model, interprets human-machine interaction data within companies to reveal what often remains unseen —the hidden challenges enterprise teams face at work and how these affect business outcomes. Scout’s AI then provides data-based recommendations to address these challenges, paving the way for unprecedented business outcomes. This is called illuminating the “dark side of the moon”. What to expect in this paper: Discover the “Dark Side of the Moon” in Enterprises: Uncover hidden challenges affecting your team and business outcomes. Stay Ahead with AI-Powered Process Intelligence: Elevate your understanding of process evolution driven by AI. Maximize Business Outcomes: Learn how AI seamlessly connects interaction data with macro-objectives—cost optimization, revenue realization, and enhanced customer experiences. Who should dive in: Process Intelligence and Automation Leaders CTOs, CIOs, Heads of Transformation, and AI Leaders Operations Heads and Line-of-Business Leaders Meet the authors: Phil Fersht CEO and Chief Analyst HFS Research Reetika Fleming Executive Research Leader HFS Research Hridika Biswas Senior Analyst HFS Research See Scout in action. Schedule your demo now! Get in Touch

Analyst Report The evaluation was based on specific criteria that analyzed the company’s flagship product, Scout along with 19 other vendors for their market impact, vision, and capability. The evaluation was based on specific criteria that analyzed the company’s flagship product, Scout along with 19 other vendors for their market impact, vision, and capability. Soroco leads the category because of these reasons as outlined in the report. Innovative Process Understanding and Optimization Soroco’s Scout AI model revolutionizes how enterprises discover and optimize processes. By analysing user interactions and highlighting inefficiencies, it identifies bottlenecks and maximizes employee potential. Advanced Machine Learning and Analytical Capabilities Leveraging both supervised and unsupervised learning techniques, Soroco’s transformer-based ML model classifies team interactions and annotates process maps with business context. Strategic Partnerships Soroco has built collaborations and partnerships with leading players in the industry, to accelerate digital adoption and employee training. This has led to increase in market share plus deeper engagements with existing clients. “Soroco has reinforced its position as a Leader for the second consecutive year on Everest Group’s Task Mining Products PEAK Matrix® 2023, owing to its strong vision, depth & breadth of product capabilities, and continuous focus on product innovation and thought leadership. It also emerged as a Star Performer due to a strong year-over-year growth in its market impact and capabilities.” Product vision & roadmap, ability to identify automation and process enhancement opportunities, and data protection & privacy are some of the key strengths indicated by its clients.” Amardeep Modi, Everest Group Amardeep Modi, Vice President at Everest Group See Scout in action. Schedule your demo now! Get in Touch