- Soroco Tops Everest PEAK Matrix® for Digital Interaction Intelligence 2024 - Third Year in a Row
Customer Stories
Ecosystem
Work Graph
Company
Real Challenges, Real Solutions.
Organizations, F500 and growing, have transformed using Scout.
Find a story that resonates with you.
Construction
How Soroco and Morgan Sindall are building powerful business processes
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Healthcare and Pharma
The magic pill of AI and Interaction Data. The Bayer and Soroco Journey
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Transportation
How Soroco is helping LNER elevate outcomes, one journey at a time!
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Pharmaceutical
How Scout Assisted Bayer Navigate a Complex SAP S/4HANA Migration
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Logistics
How Scout helped Worldnet International Rationalize their Application Portfolio and Increase Tech Adoption
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Telecom
BT Group identifies a 20% improvement in operational efficiency by leveraging scout AI model
20%
Improvement in operational efficiency
60+
Teams and hundreds of projects are using DII
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FMCG
The Wonderful Company discovers 12,000 hours of process improvement benefits in order processing and shipping processes with Scout
12,000hrs
Potential process improvement benefits discovered
75%
Insights derived converted into actionable items
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Construction
F500 construction company reverses reputational risk with Scout
95%
Reduction in bottlenecks
26%
Reduction in employee attrition
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Insurance
Transforming underwriting function for a F500 insurer with Scout
33%
Reduction in time to book a new policy
$3.75M
Estimated annual savings
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FMCG
A global beverage producer brings the fizz back into its customer experience strategy with Scout
25%
Error minimization
30%
Increase in productivity
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Telecom
A leading multinational telecommunications giant improved its payment collection rate by 35% with Scout
60%
Freed Bandwidth
with new app and case management systems
with new app and case management systems
35%
Improvement in payment collections rate
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Healthcare and Pharma
Unlocking post-merger synergies in a global pharma company with Scout
30%
Reduction in operational costs
25%
Reduction in delays and errors
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Retail and Corporate Banking
Transforming CX for Asia's largest private bank with Scout
20%
Reduction in operational costs
80%
Improvement in straight-through processing
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Airline
Transforming CX for a world’s leading airline with Scout
40%
Improvement in response times
40%
Improvement in operator productivity
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Banking and Finance
Enhancing straight-through processing for a leading mortgage servicing company with Scout
40%
Improvement in straight-through processing
30%
Increase in lending underwriters' productivity
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CPG
Big 4 Accounting firm cuts month-end closures by 40% for a F100 CPG giant with Scout
25%
Reduction in manual touchpoints
14%
Increase in financial reporting accuracy
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Government council
One of Scotland's third largest county reduces its operational workload significantly with Scout
67%
Reduction in operational workload
65%
Efficiency savings on invoice processing
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See Scout in action.
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